What our Customers say...


Thank-you again to all of you who were involved with assisting me with my water damage. You all are pros and help take the stress level down during a very stressful time! The demolition crew did an outstanding job of answering my questions and taking great care that my newly refinished oak floor was not damaged with the demo of wet plaster and drywall.

After a house fire, my insurance company referred me to SERVPRO of South Albany County. Within five minutes of talking to my insurance agent, I received a call from SERVPRO and set up a time to meet with them to look at the fire damage. During this process, I felt totally comfortable. Every employee and technician that I encountered with SERVPRO of South Albany County was respectful, kind, patient, and flexible. THANK YOU for assembling such a great team!

...After an incident with a kerosene heater, the soot damage was extensive..I and my dad were so impressed with everything. The SERVPRO team was especially understanding, kept in touch and couldn't have been nicer...The workers dad said were very attentive and would like to thank them so much for their hard work. Me, I can't say enough. Please thank your staff for everything. I would recommend SERVPRO in a second...

Thank you! The carpets look AMAZING! I will recommend you to anyone looking for a professionally cleaned carpet in the area.

Greatly satisfied with all services performed by SERVPRO. They arrived 1 hour after the initial call and worked until midnight. SERVPRO went above & beyond my expectations and has stayed in touch with me on a daily basis informing me of every process in place and what I can expect. He handles his job with great professionalism, care & concern. Will recommend SERVPRO to all my customers due to the efficient, timely and professional service given by your team. Thanks for everything!

The team cleaned the vent work at my home on Wednesday. They did a great job and I was glad to meet them. They were courteous and helpful. They were careful when moving furniture and accepted my suggestions with a friendly smile. They worked together well and the job went smoothly. Thank them for a job well done!

We are very happy with SERVPRO! When flooding occurred in the basement of our building, SERVPRO provided complete service. They responded within an hour of our call, analyzed the damage, gave options, and provided restoration in a competent and professional manner. We commend Jeff and the rest of the SERVPRO team for a job well done!

We have been so pleased with all aspects of dealing with SERVPRO from the time our water problem occurred until it was resolved.

Everyone has been helpful and calming during this stressful time. Much appreciated, will highly recommend your service due to your staff in the future

I know it was a small job, but my husband & I are VERY happy with your quick, thorough, & professional work (& workers). If we ever need this sort of service again, we'll definitely be calling you. Thanks.

I am writing you to tell you how impressed I am with your team who has worked on our cleanup. They were very knowledgeable and explained the process all along the way. They were also very prompt & courteous. Thanks again.

I was very pleased with the job that Jeff and the rest of the team did for me.

SERVPRO was tremendous in helping me remove the mold damage in my home. I appreciated the amount of time that they spent helping me out and I'm glad that I chose SERVPRO

After a fire to my home, we called SERVPRO and I was very pleased with how prompt and polite the team was. They did a very good job restoring my home.