What our Customers say...

Why SERVPRO Testimonials

There are not enough accolades to sing the praises of this company. We had severe water damage due to a burst sprinkler system pipe. Joe and his men were here within hours and worked long into the evening to assess the damage, tear out walls, ceilings, insulation, etc. They removed the damaged areas in our home, sprayed anti-mold solution on the exposed materials and set up air handlers and dehumidifiers before leaving late at night. Efrain managed the work throughout the day. The work ethic of the crew, their knowledge of the problem and solving it and respect to our home, belongings and us were beyond what we could have hoped for. DO NOT hesitate to call this company. When you're faced with such a dilemma and don't know what to do, having a company like SERVPRO South Albany County to guide you through the process is such a comfort.

Absolutely the best! I have used them in my home and also at work. Always there when I need them. I never hesitate to refer my customers to them. They go where I need them, when I need them. They even rescued one of my commercial customers that had a huge leak in their office on Thanksgiving. Need I say more?

SERVPRO of South Albany County has a fast response time, they do great, timely work and have excellent customer service!! I'd recommend to family, and anyone for that matter. Thanks for the great job and services you did for my family, especially to the manager who kept me informed every step of the way! You really got my family out of a bind!

Your prompt service was appreciated. We called you and you sent a crew over immediately to take care of the flooded basement. The work was completed in a timely manner and at a very fair price! I will be sure to recommend SERVPRO to anybody who has water or fire damage!

"I would recommend this SERVPRO office to anyone in need of their services. We were out of town for much of the work. We were kept informed of the entire process, when to expect completion and had all our questions answered in a very timely manner. All in all, it was an excellent experience for an unfortunate occurrence."

"Thank you for your prompt response during a stressful time. The crew did a great job. Everyone from the top down was excellent. I am very happy with the work and the attitudes. GREAT TEAM WORK!"

"I was very impressed with the crew. They were polite, professional and great. I couldn't have asked for better service. Great job!"