Recent Commercial Posts

Make Commercial Appliances a Priority

12/28/2018 (Permalink)

Flood damage, burst pipes, and storms, OH MY! It feels like, between all the crazy weather we have had in the past year, we have enough to worry about when it comes to potential water damages affecting our businesses. However, there is a hidden danger that lies within your business's walls that needs to be paid attention to. Leaking and blocked appliances may not seem like a big deal, but it does not take a lot of time for a little leak to cause a lot of damage to your business. Taking the time to pay attention and keeping your appliances up to date can not only save you a lot of money in the long run, but it can also ensure you are keeping your business doors open and operating. Here are some helpful tips on how to make sure you're making your appliances a priority.

Mark Your Calendar

When you purchase new appliances, make sure you write down the expiration dates and recommended replacement dates on their parts and hoses. You have enough to remember throughout your busy days, so this allows you to write it down and forget about it (until the time comes to make replacements that is).

Make a Date Every Friday Afternoon

Cut out 30 minutes every Friday afternoon and walk around and check all your appliances that are hooked up to a water source. Check for blockages, the hoses, and any leaks, so that you can make sure you are not leaving them unattended for a whole weekend. A small leak over a two-day span could not only create a large amount of damage, but it could be the cause for you having to close your business's doors for a few days. Keeping up with your appliances will help keep your weekend as stress-free as possible.

Don't Put it Off

When you find the problem, fix the problem. Replace a leaky hose, or call a plumber to clear the blockage in your drains or sinks before it is too late. Finding and fixing an issue early on will save you a lot of trouble, time, and money, so don't put it off!

Commercial Water Damage Restoration Facts

12/28/2018 (Permalink)

In the restoration industry, there is more than meets the eye when it comes to water and the havoc it can wreak.  

Water Restoration Facts

  • A sheet of drywall standing upright in 1/2" of water can absorb as much as 6 inches in less than 3 hours.
  • Water is known as a "universal solvent" because it dissolves more substances than any other liquid.
  • Mold typically begins to grow within 24 to 48 hours in an untreated, moist environment.
  • A puddle of water around a water heater indicates a slow leak, or rusted or corroded fittings.  Act quickly as water heaters are under a great deal of water pressure.

Water Contamination Categories in the Restoration Industry

  • Category One-Water from a clean source that poses no risk of sickness or discomfort such as from an overflowing bathtub or from a broken water supply pipe.
  • Category Two-Water that has a significant degree of chemical, biological and/or physical contamination such as water from a dishwasher or washer, or aquarium leak or discharged Category One water that sits untreated for more than 24 hours becomes a Category Two.
  • Category Three- Water coming from a grossly unsanitary source or carrying disease causing agents such as releases from septic systems and flood waters or discharged Category One water that sits for more than 48 hours becomes Category Three, or discharged Category Two water that sits for more than 24 hours becomes Category Three.

The use of chemical agents that act as biocides may be used when there is a need to control or destroy pathogenic microorganisms during a restoration project.  The EPA defines three levels of biocidal activity:

  • Sanitizers which are designed to reduce the number of microorganisms
  • Disinfectants which are designed to destroy or inhibit the growth, but not necessarily  the spores.
  • Sterilizers which are designed to destroy all microorganisms and their spores, such as mold, bacteria, viruses, etc.

Water Damage in Commercial Building

12/28/2018 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, our SERVPRO team was called after hours to respond to the unpleasant surprise for the local building. Our SERVPRO team responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement in a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the area was an office building. Luckily, the SERVPRO team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night our SERVPRO team responded, the water level was higher than expected. But in just a few short hours our SERVPRO team had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days!

Get Back to Business

12/28/2018 (Permalink)

Whether it is caused by a severe storm that sends floodwaters rolling through your area, a leaking roof, a malfunctioning appliance, a clogged toilet, failing pipes or some other plumbing disaster, water damage is bad for business. It is a predicament that demands a prompt, effective response.

SERVPRO can supply precisely that with our commercial water damage restoration services. The problems caused by water damage. Why is water damage such a problem? While water is vital to life, uncontrolled water that infiltrates spaces where it does not belong can do a great deal of harm. It can cause structural damage to your commercial facility and destroy the property, equipment, and inventory that you have stored inside it. It can also produce the ideal conditions for mold growth, setting the stage for a potentially hazardous mold infestation. In fact, unattended water damage can produce health hazards and liability issues that can leave your business vulnerable to lawsuits, so it is vital that the damage is dealt with properly. When water damage occurs, time is not your friend. Any delay in addressing it allows the damage process to continue, which is likely to increase both your losses and your restoration costs. The disruption triggered by water damage can also lead to lost productivity. After all, every hour that you spend working to restore your commercial space is an hour that you were not able to spend focused on what you do best. The solution that your business needs water damage can be a significant problem for your business, but it is one with a clear solution.

-Professional water damage restoration services. -Experts with the right combination of training and resources can quickly identify the problems plaguing your property, take steps to restore your property and belongings, and return the area to a safe, healthy space so that you can get back to work without unnecessary delay.

At SERVPRO, we understand the damage that water can do, and we are always ready to make it “Like it never even happened.” Our teams include restoration professionals trained in water damage restoration, applied structural drying, odor control, and upholstery and fabric cleaning. When you reach out to us for help, we do not hesitate. We move quickly to assess the situation and prevent further damage. We use our knowledge and specialized equipment to identify all the areas impacted by the water, including any hidden pockets of moisture.

After identifying the source of the water, we will create a plan to effectively deal with the troubles at the scene. If water remains, we can use professional-grade pumps and vacuums to extract it before shifting to dehumidifiers and air movers as we carefully monitor the drying process to ensure that the structure and its contents are properly dried.

We also begin working to clean and restore your belongings. With an expansive arsenal of professional tools and techniques, we can save items that many others would forsake, so you retain more of your property and reduce your replacement costs. We can also take steps to sanitize the location with antimicrobial treatments to prevent mold issues and deodorize the space to remove musty, unpleasant odors. We work diligently to restore your commercial facility to its preloss condition so that you can get back to business.

If water damage is threatening your business, don’t wait. Contact SERVPRO to arrange for our commercial water damage restoration services today

Commercial Carpet Cleaning

12/28/2018 (Permalink)

Our SERVPRO team has other specialties other than just mitigation and restoration. Our team also specializes in cleaning. We can clean pretty much anything. And one thing our team likes to clean is carpets for your commercial businesses!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO team will come in and clean your carpet.

We take every job seriously and commercial carpet cleaning is one of them! We offer a variety of different carpet cleaning methods.

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Call your local franchise to schedule a carpet cleaning for your business today.

What to do when your business has a fire

12/28/2018 (Permalink)

The 

word “fire” strikes fear in the hearts of most people and for good reason. Whether it’s your home or business it can bring life, as you know it, to a screeching halt. 

If your business or commercial property caught on fire, don't panic. Instead, call the professionals of SERVPRO and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process, and choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition.

Knowing which steps to take in the face of a commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle fire damage successfully and speedily, implement the following four tips:

1.Call The Insurance Company Immediately.

Be sure that you call your insurance company once the fire is out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.

2. Contact A Fire Remediation Expert.

In addition to fire, smoke, and soot damage, your business may also suffer from water damage as a result of the firefighting efforts.

SERVPRO specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your business to pre-fire condition. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.

3 Assemble Your Records.

In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have your entire files ready in a safe place, make a point to buy a fireproof safe where they can be stored.

4. Get Permission To Reenter The Building.

Always ask the fire department or another local authority whether you can reenter your building. In some cases, a fire can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.

Commercial Water Damage Restoration in Albany County

12/19/2017 (Permalink)

Quick and Efficient Water Restoration Services

Water and flood damage in the capital region can have a significant impact on your business. It can destroy valuable items and documents, and undo work that took many years to complete. Worse still, you may have to relocate while the building is undergoing repairs. In the end, you may lose a lot of time and even important clients along the way.

When a water disaster happens, you can count on SERVPRO for quick and efficient commercial water damage restoration services in Albany NY. We have a thorough emergency response team that can return your premises to preloss conditions in no time, "Like it never even happened."

The first step our IICRC-trained technicians take is using special equipment to inspect the severity of the commercial water damage. Once this is done, they begin extracting any standing water. The exact process depends on whether the water is inside the property or on the property (or both, in some cases).

To counter water damage under the property, we use an extractor to vacuum up the water so that the contents are no longer soaking wet. If the culprit was a broken pipe, we fix it and then eliminate contaminated soil, spray antimicrobial products, and add new, fresh soil.

To deal with water damage inside the property, we first remove the furniture from the area or place it on blocks. If the carpeting and padding were contaminated with dirty water, we usually throw them away. Clean water can be dried off of the carpet using special procedures. If the wall also sustained water damage, we make small holes to allow air movement for a quicker drying process.

When plumbing leaks happen in a multi-story building like a hotel or office building, switching off the water supply at the main valve is important to prevent further water damage.  We identify where the problem is and then check whether the water valve is located nearby. Turning off the water supply at the mains can also prevent additional damage from mold and mildew. Keep track of your monthly water bills and maintain safety protocols at your business to minimize commercial water damage.

If you detect the presence of water damage in your premises, SERVPRO can help restore your property. We’re Faster To Any Size Disaster, and our technicians have access to advanced tools and products to ease the restoration process. For queries and emergency services, we are on call 24/7.

The Benefits for Commercial Clients

12/19/2017 (Permalink)

Multi-family, Residential and Commercial Property Managers

If you work in the property management industry you understand the value of a quick response and fast turn around time when it comes to an emergency situation. A quick response time can mean a reduction in the size and scope of the damage, It can also mean the difference between having a chance at saving business critical documents and equipment for the clients that are most important to you.

Multi-family, residential and commercial properties throughout the region have seen better days. Despite proper maintenance, many 30 to 50 year old structures were in danger of slowly succumbing to the severe showers saturating Albany in early spring.

Our area experienced record setting rainfall, causing intermittent flooding throughout the area. Strong winds ravaged roofs, hurling twisted limbs and branches into gutters, which sagged under the weight of rainwater. Our crews were out mitigating various types of water damage, remediating and restoring apartment complexes, commercial offices, retail establishments, and government property.

Commercial Client Benefits

Choosing SERVPRO for your commercial damage mitigation accrues you benefits not limited to:

    • Working with you to tailor the solution to you, priding ourselves in accurate and straightforward communication.
    • 34 years of experience sets us apart from the competition, we are the leader in commercial damage mitigation.
    • Every large commercial loss is supervised by a local commercial operations manager to help ensure seamless communication and timely mitigation.
    • The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

We are Faster to Any Disaster!

An extra wet winter meant SERVPRO answered the call for commercial property managers in the capital region.

Call us today!

Contact the Commercial Fire and Water damage experts at SERVPRO.

How to Make Your Office Smell Good

12/19/2017 (Permalink)

We notice if something smells particularly bad or particularly good, but average smells don't usually generate a lot of notice. However, scent can actually affect your mood, for better or worse. That's why it's important to ensure that your office smells good, but not overpowering.

Deodorization and Odor Removal

The first step to making an office smell good is to sniff out the source of any negative odors. This can be surprisingly difficult, as the culprit might be hiding in the walls, ceiling, or floor. Here at SERVPRO, we're pros at finding and eliminating the source of any negative odors.

Once we've determined what's causing an unpleasant odor in your office space, we use industry-leading deodorization methods to target and remove both the negative odor and its source.

Adding in Positive Scents

While removing an odor can make a huge difference in the smell of a space and on employees' moods, it often isn't enough. Olfactory bulbs, which are the parts of our body that process scents, have a direct effect on the parts of the brain which process emotion and learning. This means that adding positive scents to the office can make working there an incredibly pleasant experience, and can also function to improve productivity!

Scents proven to increase mood and focus are:

Lemon, Jasmine, Rosemary, Peppermint

  • Lemon can promote concentration and produce calming effects. It also contains natural antibacterial properties, which can be a lifesaver for offices!
  • Jasmine has been shown to lift your mood by producing feelings of confidence and increasing optimism and energy.
  • Rosemary helps to improve focus and clarity as well as fighting physical tiredness – great effects for a workplace to have.
  • Peppermint increases concentration, focus, and acts as an energy booster to help you come up with brilliant ideas.

Just be careful not to overdo any aromatherapy, as too much scent in the workplace can cause productivity to drop or irritate allergies.

If you have a need for odor removal or deodorization services in the Albany area, SERVPRO has the technical experience, know-how, and professional savvy to make your office smell brand new again. Contact us today to see how we can help your business smell its best!

3 Tips to Keep Your Construction Site Clean

12/19/2017 (Permalink)

A dirty and disorganized construction site will not only make for an eyesore but will also present serious health and safety risks to workers, supervisors, and anyone who visits the site. With the huge volumes of waste that accumulate during and after a construction project, cleaning as well as managing and disposing of waste is likely to present a major challenge. To ensure that the project is completed within the set time-frame and avoid unnecessary complications, you should consider following these tips to keep your construction site clean.

Have clean-up tasks regularly

With the different materials used in construction sites, it would be important to separate the scrap material. Materials such as concrete, metals, and wood can be piled up in an organized manner before being recycled. You should also identify effective and safe ways of disposing of materials that are not recyclable.

To ensure that cleanup tasks are carried out on a regular basis, specific tasks should be assigned to individual workers. This will help to hold each worker to account at the end of the cleaning exercise. For better services, you should consider hiring commercial cleaning services.

Place trash cans on site

Having trash cans and dumpsters on the site will make it easy for you and the construction workers to manage waste. In case there are smaller scraps that cannot be categorized in any specific pile, the trash cans will hold them until the designated time for getting rid of waste. Workers at the site will also have a place to place any wrappings, bags, and containers after eating or drinking various products. In the end, you will have a clean construction site that promotes the health and safety of all workers and visitors.

Choose a responsible contractor

Any responsible and professional construction contractor understands the importance of keeping a construction site clean. Such a contractor will be aware of the various Albany laws relating to environmental conservation. This is why you should shop around before settling on a contractor of your choice. Contractors who have been in business for a number of years will have the experience needed to maintain a clean construction site. This will ensure that they educate everyone at the site on the importance and effective ways of promoting a clean and safe working environment.


With these simple tips, you will create a safer and more productive work environment. This will go a long way in helping you to avoid expensive lawsuits and claim settlements.

How to Keep Your Flooring Shining Bright

12/19/2017 (Permalink)

We spoke about how to properly maintain commercial carpeting in our last blog, but what about the commercial properties that have purchased hard surface flooring instead? We’ve got those commercial properties covered in this article. Although many people view hard flooring as an easier cleanup, it still takes the proper care and maintenance year round to keep it looking presentable and clean.  According to the Institute of Inspection of Cleaning and Restoration Certification (IICRC), the first step to maintaining your hard surface flooring is identifying the type you have. The IICRC states that there are primarily six different categories of hard flooring such as, natural stone, concrete, ceramic, wood, resilient and specialty. Each category may take a different method of cleaning to ensure that it lasts a long lifetime.

·      Using a walk off mat is critical to keeping dirt and extra contaminants from entering your building and sticking to your flooring. Just as dirt wears down carpet, it also can damage and cause erosion on hard surface flooring. According to the IICRC, five feet of walk off mat will reduce dirt from entering the building by 33% and 25 feet of walk off mat will reduce almost all dirt by time the person has entered your clean Nashville business.

·      Make sure to clean up spills right upon discovering them. This is not only extremely important for your customers’ safety, but also will stop from causing a stain or water damage on your flooring. Find the proper cleaning product for the type of flooring you have, mark off the area, clean the spill up and dry the area fully before letting people walk back over the surface.

·      We spoke previously about vacuuming carpet regularly to eliminate dirt build up and although there is isn’t much material for dirt to build up on with hard surface flooring, the dirt will cause erosion, breaking down the flooring and possibly causing visible damage. Make sure to provide daily maintenance to the surface by mopping, scrubbing and cleaning the area thoroughly after the commercial traffic is done for the day. This will lead to a longer lifespan and will help eliminate replacing the flooring early on.

·      Last but not least, sometimes it’s nice to treat your flooring to some special treatment. If there are stains or tough to clean spots that have developed over time, this doesn’t always mean that the floor needs to be replaced. Contact your local restoration company to help clean the surface with their specialty equipment.

Ozone Deodorization: How Does it Work?

12/3/2017 (Permalink)

The use of ozone can be a very effective way of removing odor from a property. SERVPRO may commonly use this method following fire damage cleaning, skunk odor to the property, mold or full property cleaning. SERVPRO will provide a free estimate of your situation and decide if Ozone will be the best and most appropriate method of odor removal. 

When it comes to successful deodorization the first step is to clean/remove or fix what is causing the odor, for example the best chance of success would be to clean the fire damage first, fix a leaking pipe that is causing a musty odor, or remove the garbage from an area before starting the ozone process. It will be crucial to remove items emitting odor.

How it works: Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.  Ozone (O3) is a highly reactive molecule and is very quick to chemically react with particles that it comes into contact with in the air and on surfaces.  The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell. *Ozonesolutions.com

For more questions regarding our deodorization methods please feel free to call our office and we would be happy to help!